Last updated: 2025-06-02

Dispatch & Delivery Times

We ship all orders within 1–3 business days.
Estimated delivery time varies by region and is shown at checkout.

Orders within the EU typically arrive within 4–9 business days after dispatch.
During busy periods or due to unexpected events, delivery may take slightly longer.
You’ll receive an order confirmation by email once your order has been placed.

Shipping Costs

Shipping is free on all orders over a certain threshold (shown at checkout).
For international orders, shipping costs are calculated and displayed at checkout before payment.

Tracking

Once your order has been shipped, you can track its status on our website.
Go to the [Tracking Page] in the menu and enter your order number to see where your package is.
Tracking links are not sent by email tracking is only available via our website.

Delivery Issues

If your order hasn’t arrived within a reasonable timeframe,
please contact us at essenziase@gmail.com and we’ll help investigate the issue.
Please double-check your shipping address when ordering we are not responsible for delivery errors caused by incorrect addresses.