Last updated: 2025-06-02

Dispatch & Delivery Times

We ship all orders within 1–3 business days.
Estimated delivery time varies by region and is always shown at checkout.

Shipping options may vary depending on your location.
All orders include tracking.
During busy periods or due to unexpected events, delivery may take slightly longer.
You’ll receive an order confirmation by email once your order has been placed.

Shipping Costs

Shipping is free on all orders over a certain threshold (shown at checkout).
Any additional costs or upgrades are displayed before payment.

Tracking

All orders are tracked once shipped.
Go to the [Tracking Page] in the menu and enter your order number to see where your package is.

Delivery Issues

If your order hasn’t arrived within a reasonable timeframe,
please contact us at essenziase@gmail.com and we’ll help investigate the issue.
Please double-check your shipping address when ordering — we are not responsible for delivery errors caused by incorrect addresses.